1st/2nd Line Support Engineer, Glasgow, Salary 17-25k
Do you have 2 years’ experience in 1st or 2nd line IT support? Do you have experience working with Office 365 from a support background?
You have skills in remote IT support and customer service. You have a work hard/play hard mentality.
Are you who we are looking for?
- You have experience in IT support.
- You have experience providing support to office 365 users.
- You may have MCSA certification.
- You have a valid driver’s licence.
What will your day look like?
- Resolving tickets remotely.
- Dealing with a wide variety of IT issues.
- Dealing with high call volumes.
- Providing 1st/2nd line support and escalating issue where necessary.
Interested? Apply now below to be considered for the 1st/2nd line support engineer role.
HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Job Types: Full-time, Permanent
Salary: £17,000.00 to £25,000.00 /year