1st/2nd Line Support Engineer, Jobs, 6002

1st/2nd Line Support Engineer

1st/2nd Line Support Engineer, Glasgow, Salary 17-25k

Do you have 2 years’ experience in 1st or 2nd line IT support? Do you have experience working with Office 365 from a support background?

You have skills in remote IT support and customer service. You have a work hard/play hard mentality.

Are you who we are looking for?

  • You have experience in IT support.
  • You have experience providing support to office 365 users.
  • You may have MCSA certification.
  • You have a valid driver’s licence.

What will your day look like?

  • Resolving tickets remotely.
  • Dealing with a wide variety of IT issues.
  • Dealing with high call volumes.
  • Providing 1st/2nd line support and escalating issue where necessary.

Interested? Apply now below to be considered for the 1st/2nd line support engineer role.

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.

Job Types: Full-time, Permanent

Salary: £17,000.00 to £25,000.00 /year

Share this job

Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
13 Atholl Place,
EH3 8HP
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700