1st/2nd Line Support Engineer, Jobs, 6002

1st/2nd Line Support Engineer

1st/2nd Line Support Engineer, Glasgow, Salary 17-25k

Do you have 2 years’ experience in 1st or 2nd line IT support? Do you have experience working with Office 365 from a support background?

You have skills in remote IT support and customer service. You have a work hard/play hard mentality.

Are you who we are looking for?

  • You have experience in IT support.
  • You have experience providing support to office 365 users.
  • You may have MCSA certification.
  • You have a valid driver’s licence.

What will your day look like?

  • Resolving tickets remotely.
  • Dealing with a wide variety of IT issues.
  • Dealing with high call volumes.
  • Providing 1st/2nd line support and escalating issue where necessary.

Interested? Apply now below to be considered for the 1st/2nd line support engineer role.

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.

Job Types: Full-time, Permanent

Salary: £17,000.00 to £25,000.00 /year

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