Banking Associate Working from home, Jobs, 8458

Banking Associate - Working from home

Banking Associate - Working from home

Salary - £18,000 - £20,000 with a fantastic benefits package!

Working 35 hours between Monday - Friday 8.00am - 6.00pm and 1 in every 3 Saturday between 1pm - 3pm.

This opportunity will allow you to join a industry leading bank while permanently working from home.

We are currently seeking people who have a passion for delivering customer service to join a vibrant, supportive, and successful financial services company within the credit card team. Your role will include answering general service queries, working closely with customers and identifying their needs whilst offering various services to enhance every customer’s experience.

We are looking for those who will go above and beyond to meet customer expectations, putting the customer at the heart of everything they do! Does this sound like you?

Experience we are looking for:

  • A background in customer service
  • A confident and professional telephone manner
  • A commitment to learning and development
  • Problem solving skills and resilience
  • Excellent verbal and written communication skills

What does the day to day look like?

  • Handling inbound calls
  • Responding and resolving customer queries always looking for a solution for customers
  • Sharing knowledge on various financial service products
  • Following correct processes and understanding company policies
  • Providing fantastic customer service from start to finish

*Please note that all successful candidates will be subject to background checks which include 5-year work references, criminal background check and basic credit check. *

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Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
3rd Floor,
1 Lochrin Square,
92 Fountainbridge,
EH3 9QA
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700