Collections Advisor (Temporary), Jobs

Collections Advisor (Temporary)

Collections Agent, Temporary

£11.00ph, Glasgow

Does the idea of working in the comfort of your own home surrounded with a team of colleagues with a genuine love of the job sound perfect to you?

We’re looking to have a chat with service driven professionals to discuss joining a professional financial services-based company in Glasgow working full time hours. You will liaise with customers through inbound and outbound calls collating customer information as you go.

You are looking for freedom, a good work life balance and fun in the workplace. You are someone who wants to make a difference.

Are you who we are looking for?

  • You must have previous experience working within a collections role
  • Bring a polite, confident, and professional telephone manner
  • Strong work ethic and drive to succeed
  • Experience within Financial Services would be desirable

What does the day look like?

  • Handle inbound and outbound telephone calls
  • Provide support to customers in arrears
  • Manage cases through to resolution and negotiate for positive outcomes
  • Enter information accurately to systems
  • Adhere to all policies and compliance procedures
  • Execute tasks in line with SLAs

You will work 35 hours per week, 5 days over 7 therefore flexibility is required to cover business hours.

Interested? Click the apply button below to send your CV to Karen Keenan

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