Contact Centre Sales Team Manager Falkirk, Jobs, Glasgow, 5224

Contact Centre Sales Team Manager - Falkirk

Are you an experienced Contact Centre Team Manager from a sales operation? 
 
Are you comfortable motivating and managing teams towards achieving outbound sales targets? 
 
Do you love people management and coaching individuals to achieve their best?
 
 
If so, I have an exciting new opportunity to the Falkirk Call & Contact Centre Market. 
 
The ideal candidate would be a strong people manager who comes from a background managing a team of outbound sales advisors. You will thoroughly enjoy working closely with a team, coaching and motivating individuals using differing styles, in order to improve the tangible end results. You will be the type of person who takes pride in your team and who loves contributing to the success of the company.  
 
Are you who we’re looking for? 
• Previous experience working as a Team Manager within a similar environment 
• Excellent communication skills
• Flexible and professional approach
• Ability to work closely alongside team members, coaching and motivating them 
• Absence and performance management experience
• Excellent attitude and work ethic
• Ability to analyse workload, prioritise and allocate accordingly in order to ensure key team targets are met 
 
What does the day to day look like? 
• Motivate team and support the delivery of key operational objectives
• Promote a culture of continuous improvement
• A hands on manager who can support the development of the team
• Monitoring team and individual performance
• Ensure training and coaching methods delivered in line with company procedures
 
To apply for the above position please forward your CV to Cheryl Stobo using the apply online link.
 
HRC Recruitment acts as both an employment business and an employment agency.
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Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
13 Atholl Place,
EH3 8HP
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700