Customer Service Advisor, Jobs, 5986

Customer Service Advisor

Customer Service Advisor - Ayrshire - Salary £18-19,000 p/a 

Are you an experienced customer service advisor looking for a new opportunity? Do you want an opportunity to work for a global company, who are well known in their sector? 

We are looking to speak to experienced customer service advisors for a new opportunity based in Ayrshire. This is an exciting opportunity to join a growing, global business servicing their extensive customer base daily. For this role, you will have experience servicing a global customer base providing excellent and professional service at all times. You will be the first point of contact for these queries, therefore it is essential that you act in a professional manner at all times. 

This is a full-time, permanent opportunity working core business hours with a competitive salary of £18-19,000 p/a DOE. 


Are you who we are looking for? 

  • You have experience in telephony, customer service environment 
  • You are a confident communicator both written and orally 
  • You have strong time and diary management
  • You are able to manage your time and diary effectively at all times


What is the day to day like? 

  • Handling all inbound customer calls daily and making outbound calls when required 
  • Assisting with any customer complaints, completing a full investigation when required 
  • Ensuring customers are kept up to date with any processes and 
  • Completing all general administrative duties daily 
  • Managing time and diary effectively at all times 
  • Processing all customer orders into the internal system promptly
  • Ensuring all customer information is up to date and accurate on the internal system
  • Acting as a brand ambassador for the company 
  • Liaising with various business departments daily 
  • Building and maintaining relationships with key internal and external stakeholders 
  • Keeping up to date with all new product launches and updates 


What do you get in return? 

  • Competitive basic salary
  • Generous annual leave entitlement
  • Enrollment in the company pension
  • Life assurance 

Interested? Please send your CV to Chivonne Gray ASAP using the link below, or call 0141 353 8370 for a confidential chat. 

HRC Recruitment acts both as an employment business and employment agency. 

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