Customer Service Advisor, Jobs, Edinburgh, 4357

Customer Service Advisor

 Would you like to deliver great customer service daily? 
Do you have exceptional attention to detail?
 
Then this could be the role for you!
 
HRC Recruitment are looking to speak to customer service professionals for a new, exciting role based in Edinburgh City Centre. You will be working on behalf of an International body, managing application processes. You will then be reporting back to customers discussing the status of their applications, providing exceptional customer service when doing so. 
 
This is a full time, permanent opportunity with the working hours of Monday-Friday 8:30am-5pm. The salary for this position is between £18-22,000 p/a, with an immediate start!
 
Are you who we’re looking for? 
  • Previous experience working in telephony customer service environment is essential
  • An excellent and confident communicator who can liaise with customers both over the telephone and written
  • Able to answer all customer’s queries in a efficient and professional manner
 
What does the day to day look like? 
  • Deal with inbound telephone and e-mail customer queries
  • Updating customers on all application processes
  • Follow up the queries with the relevant administration
  • Ensuring that all customers always receive the highest level of service possible
  • Remaining professional and polite at all times
 
What do you get in return?
  • A competitive salary of £18-22,000 per annum 
  • A chance to work within a new, exciting company based in Edinburgh
  • Company benefits package, including holiday allowance. 
 
If you would like to apply for the position please send your CV to Chivonne Gray using the online link. 
 
HRC Recruitment acts as both an employment agency and an employment business. 
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Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
13 Atholl Place,
EH3 8HP
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700