Customer Service Manager FMCG Market, Jobs, Glasgow, 5167

Customer Service Manager - FMCG Market

Are you an experienced Customer Service Team Leader?

Do you have experience working in a fast-paced FMCG environment?

Role: Customer Service Team Leader

Location: Glasgow

Salary: Dependent on experience

Contract: Permanent

The ideal candidate would be experienced in leading a team of Customer Service individuals, delivering an exceptional service to internal and external customers in an extremely fast paced environment.

Are you who we’re looking for?

  • Strong track record in Team Management, coaching and developing individuals
  • You will come with an FMCG background
  • A strategic approach and adaptable to change
  • Extremely customer focused and can drive performance to meet customer demands
  • Strong level of commercial awareness
  • Positive and resilient attitude

What does the day to day look like?

  • lead a team of up to 10 Customer Service Advisors
  • Coaching and developing team members
  • Setting and reviewing objectives and KPI’s
  • Working with Senior Managers to drive team performance

HRC Recruitment acts as both an employment business and an employment agency.

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.

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Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
13 Atholl Place,
EH3 8HP
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700