Customer Service Representative, Greenock, Jobs, 6421

Customer Service Representative, Greenock

Customer Service Advisor – Salary £15,500+ (Greenock)


Strong attention to detail

Professional and confidential

Aptitude for exceeding customer expectations


Does this sound like you? You understand the importance in providing an exceptional service and want to maximise every single opportunity to deliver positive results and strive for a positive resolution.


Are you who we’re looking for?


  • You have worked within a Contact Centre environment
  • You are customer focussed with the ability to identify and solve problems
  • You can communicate well with customers and colleagues
  • You use your initiative to quickly identify customer needs


What does the role look like?


  • Manage high volume of inbound and outbound calls
  • Strive for first contact resolution
  • Ensure all regulations are followed in line with company terms and conditions
  • Provide accurate advice and information to customers
  • Ensure turn around timescales are met to ensure claims are settled
  • Work to targets


You will work a 35-hour week between the hours of 6am – 10pm 5 days out of 7.


Interested? Please contact Karen Keenan in our Glasgow office or alternatively click APPLY NOW.

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8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

13 Atholl Place,
0131 357 5333

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