Customer Service Representative
£9.50 per hour
Monday - Friday working week
1 year contract with the possibility of going permanent for the right candidate!
Are you looking for an opportunity to work with an industry leading financial services company?
Do you have a background in customer service from the contact centre, retail or hospitality sector?
We are currently seeking people who have a passion for delivering customer service to join a vibrant, supportive and successful financial services company in Newcastle. Your role will include answering general service queries, working closely with customers and identifying their needs whilst offering various services to enhance every customers experience.
We are looking for those who will go above and beyond to meet customer expectations, putting the customer at the heart of everything they do! Does this sound like you?
Experience we are looking for:
- A background in customer service
- A confident and professional telephone manner
- A commitment to learning and development
- Problem solving skills and resilience
- Excellent verbal and written communication skills
What does the day to day look like?
- Handling inbound calls
- Responding and resolving customer queries through web chat
- Sharing knowledge on various financial service products
- Following correct processes and understanding company policies
- Providing fantastic customer service from start to finish
Does this sound like you? If so please click the APPLY button below!