Disease Claims Handler, Jobs, 6608

Disease Claims Handler

EL/PL Disease Claims Handler, Glasgow • You are probably fed up hearing about viruses and diseases this week, but this is different? • Are you a subject matter expert? • I am looking for a disease claims handler with experience of dealing with deafness, RSI, and HAVS cases? What’s the day to day like: I’m looking for a professional, committed and accountable claims handler who would have the following responsibilities: • Handle an end to end caseload of legacy disease claims consisting primarily of deafness, RSI, and HAVS cases • Provide technical advice and guidance to internal colleagues and external clients • Proactively handle claims, diaries and post, whilst answering customer. • Liaising with solicitors and brokers. • Enhance the ability of the team to perform through quality audits, regular coaching and feedback • Contribute to and manage projects relevant to EL/PL disease claims • Strengthen client relationships • Represent the company in a professional manner to both peer and potential marketplace acquaintances Skills and Experience Technical background relating to EL/PL disease claims including but not limited to; RSI, HAVS and Deafness claims with a general knowledge of other legacy disease work. • Excellent policy interpretation skills • Effective communication skills • Knowledge of claims handling, fraud and impacting legislation • Adaptable to change • Strong relationship building skills and a professional and approachable manner • Coaching/mentoring skills • Ability to work towards Service Level Agreements with accuracy This position comes with a competitive salary and benefits package. For more information, please forward your CV to Elaine McCrink
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