German Customer Service Advisor - Glasgow - Salary £DOE
Are you a fluent German speaker looking for a new opportunity in Glasgow City Centre? Do you want the opportunity to work for a leading technology company based in their modern City Centre offices? Do you have experience in a fast-paced, customer focussed environment?
We are looking to speak to experienced customer service advisors for this new position. You will have an interest in technology and servicing a varied customer base daily. You will be motivated by providing excellent service and going the extra mile. This is an exciting opportunity to work for a growing, global business in Glasgow. There are both Full-Time and Part-Time positions available, with flexible hours and a competitive basic salary.
Interested? Read on...
Are you who we are looking for?
- You are fluent in both German and English languages, both written and spoken
- You are a confident communicator
- You have experience in a customer focussed environment
- You are able to work to set targets and KPI's
- You are able to work well individually and as part of a wider team environment
- You are able to manage your time and diary effectively
What is the day to day like?
- Answering inbound customer calls from a varied customer base
- Providing quality service to a large customer base at all times
- Handling all complaints in a timely and professional manner, completing a full investigation when required
- Completing all general administrative duties when required
- Working to set targets and KPI's, both individually and as part of a wider team
- Communicating with customers via telephone, webchat and email
- Working with various business departments daily
What do you get in return?
- Competitive salary
- Annual leave entitlement
- Various company benefits
Interested and keen to hear more? Please send your CV to email@example.com ASAP or call 0141 353 8370 for a confidential chat.
HRC Recruitment acts as both an employment business and an employment agency.