Helpdesk Advisor, Jobs, 7021

Helpdesk Advisor

Helpdesk Advisor – Glasgow - £18,850 
 
We are looking to have a chat with energetic and confident individuals who has experience working in a similar helpdesk related role. 
Working Monday to Friday 9am-5pm for a Glasgow based business, safely from your home in current climate, on a permanent basis. 
 
Are you who we are looking for?
You will have experience working in a similar service desk environment 
You are used to working within a fast-paced demanding role
You are able to plan your time effectively 
You enjoy meeting customers expectations and can communicate with confidence 
You are quick on your feet and can think outside the box
You have a strong level of attention to detail
 
What does the role involve?
Handling daily customer service requests 
Complete work within targeted SLAs
Ensure process parts and repairs are processed accordingly 
Raising quotes and liaising with suppliers 
Planning engineers workload on a daily basis 

Sound like you? Apply now to Cheryl Stobo. 
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Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
3rd Floor,
1 Lochrin Square,
92 Fountainbridge,
EH3 9QA
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700