Helpdesk Advisor – Glasgow - £18,850
We are looking to have a chat with energetic and confident individuals who has experience working in a similar helpdesk related role.
Working Monday to Friday 9am-5pm for a Glasgow based business, safely from your home in current climate, on a permanent basis.
Are you who we are looking for?
• You will have experience working in a similar service desk environment
• You are used to working within a fast-paced demanding role
• You are able to plan your time effectively
• You enjoy meeting customers expectations and can communicate with confidence
• You are quick on your feet and can think outside the box
• You have a strong level of attention to detail
What does the role involve?
• Handling daily customer service requests
• Complete work within targeted SLAs
• Ensure process parts and repairs are processed accordingly
• Raising quotes and liaising with suppliers
• Planning engineers workload on a daily basis
Sound like you? Apply now to Cheryl Stobo.