Mortgage Operations Director, Jobs, 6831

Mortgage Operations Director

Mortgage Operations Director 

Full Time/Perm

Location Flexible

Salary - Dependant on Experiance


Key Responsibilities:

  • Directly manage all mortgage-advising staff, including Training & Competency reviews and regular one to one meetings.  To review all management information relating to Key Performance Indicators
  • Act as risk management officer for the firm and ensure that we comply with all relevant regulations at all times
  • Be the first and main point of contact for all external mortgage and/or protection providers and suppliers of goods and services, and ensure that the firm receives the service contracted in a timely and cost effective basis
  • Ensure that all client records, electronic or paper based, are maintained and updated to a high standard
  • Produce management information for the Financial Services Director or Equity Partners and regulator as required
  • Audit and ensure that the agreed client and service propositions are being fully delivered and implemented
  • Develop and maintain operating budgets to ensure company profitability targets are met
  • Review and develop procedures and templates to ensure that tasks are completed in an efficient manner
  • Manage the recruitment and induction process for all mortgage related staff so as to ensure that only appropriately qualified and experienced staff fill the required roles


  • Qualified to CeMap standards (or equivalent)

Skills & Experience:

  • Able to communicate and motivate via written media
  • Quick learner, able to take on and understand the environment we operate it, and the issues this raises
  • Planning and project management skills
  • Numerate and comfortable with basic accounting principles
  • Appreciates need for consistency within operations, especially PR and the Internet.

Please direct all interest to Gemma Orr, 07816492835 (


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