Retentions Advisor, Jobs, Glasgow, 4431

Retentions Advisor

This vacancy is now closed

Do you have Retentions experience?

Do you have strong communication experience?

Are you looking for a new opportunity working for a growing organisation in Glasgow City Centre? 


HRC Recruitment are looking to speak to experienced Retentions Advisors for a new, exciting role based in Glasgow City Centre. 

To be considered for this position, you will have strong experience in a telephony based environment working on both customer service and retention's calls. You will be driven by achieving targets and generating a bonus. You will be confident and have a strong telephone manner.


Are you who we're looking for?

  • Minimum of 3 years’ experience within a Retentions environment
  • Strong customer focus with the ability to identify and solve problems
  • Strong ability to overcome objections
  • Ability to cross-sell & upsell to ensure customer retention
  • Ability to organise, prioritise and manage workflow
  • Work well in a team environment
  • Motivated and eager to work in a target driven environment


What is the day to day like? 

  • Maintaining excellent knowledge of products and services
  • Making a high volume of outbound calls 
  • Managing your own customer database 
  • Up selling and cross selling products/services
  • Liaising with high net worth clients
  • Building relationships with clients and customers 
  • Working towards high revenue based targets


What do you get in return? 

  • A Competitive salary of £18,000 + Uncapped Bonus
  • Excellent company benefits package


If you would like to apply for the position please send your CV to Chivonne Gray using the online link. 
HRC Recruitment acts as both an employment agency and an employment business. 
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8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

13 Atholl Place,
0131 357 5333

2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700