Service desk analyst, Jobs, 6133

Service desk analyst

Service desk analyst, Salary competitive, Edinburgh, 6 month Fixed term contract

Are you an experienced helpdesk professional? Have you worked in a legal or professional services background?

You have skills in remote IT support and working to resolve issues over the phone with internal users.

Are you who we are looking for?

  • You have experience in a service desk environment.
  • You have experience providing support on windows 10.
  • You have experience working with active directory, Microsoft office and exchange.
  • You are capable of building thin client laptops and desktops.

 What will your day look like?

  • Resolving tickets remotely.
  • Logging and tracking calls made to the service desk.
  • Provide support for multiple internal teams.
  • Providing support on Microsoft applications including all versions of Office.
  • Monitoring and reporting on the system status including backups and escalations.

Interested? Apply now below to be considered for the service desk analyst role. Or get in touch with me – awatson@hrcrecruitment.co.uk – to learn more.

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.  

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