Travel Sales Advisor, Jobs, 5944

Travel Sales Advisor

Travel Sales Advisor - Glasgow - Salary £16,000-17,000 p/a

Do you have experience within the travel industry? Do you have experience within a telephony, customer-focused environment? Are you interested in joining a growing, global travel company?

We are looking to speak to customer service and sales professionals who have knowledge or experience within the travel industry. You will be responsible for handling a volume of inbound calls from a varied customer base, dealing with a range of travel issues. You will be a hard-working, positive individual who is motivated to deliver set targets and provide excellent customer service daily.

This is a full time, permanent opportunity paying a competitive salary. You will work a varied shift pattern over 7 days, within core hours.

Are you who we are looking for?

  • You are travel trained, or have experience working within the travel industry
  • You have experience within a fast-paced customer focussed environment
  • You will be a confident communicator both written and orally
  • You will be able to work towards and exceed set targets and KPI's daily, weekly and monthly
  • You will be passionate about providing excellent service and will always go the extra mile to ensure customer satisfaction
  • You will be a fast learner and able to pick up new processes daily

What is the day to day like?

  • Handling a number of inbound calls daily regarding various travel issues
  • Working well individually and as part of a wider team environment
  • Completing all general administrative duties daily
  • Liaising with various business departments when required
  • Working to set targets both individually and as part of a wider team
  • Completing sales calls when required
  • Discussing and planning customers dream trips
  • Handling all customer complaints in a timely and professional manner
  • Providing extensive knowledge of all products and service
  • Upselling and cross-selling when required

What do you get in return?

  • A competitive basic salary + bonus
  • Company pension enrollment
  • Other company benefits

Interested? If so, please send your CV ASAP to Chivonne Gray using the link below.

HRC Recruitment acts as both an Employment Business and Employment Agency.

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Offices

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8th Floor,
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0141 353 1133

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